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The 3 Questions That Turn Good QBRs into Great QBRs
For those who may be newer to business leadership, QBR stands for “quarterly business review.” The QBR is a great forum for sales managers and enterprising salespeople to separate themselves from the...
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What Is Sales Enablement? A Complete Guide
Sales enablement is all about training your reps to sell — and sell better. You coach them, educate them with content and certifications, and bring them together at events like sales kickoffs. It’s...
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From Service to Sales: How Field Service Can Drive Revenue Growth
Field service can help drive revenue growth by selling to your existing customers, also called upselling or cross-selling. Most likely, your mobile team is already doing this without much guidance or...
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How to Lock Your Digital Door: Data Privacy Best Practices in 2024
Data takes center stage in building trust. However, stories about data loss can steal the spotlight – and be reputation killers. Safeguarding against such risks requires a proactive approach: with...
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Partner Relationship Management: The Key to Scaling Your Sales Efforts
You’re always on the hunt for new revenue, but new sales has to come from your sales team, right? Not always. Sales can come from partners, too. In fact, partner selling is a great way to take the...
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My Summer as the First Content Design Intern
Would you trust an intern to help design a prominent piece of your product experience? Salesforce empowered me to do just that. This summer, I was Futureforce’s first intern on the Content Design...
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Automated Onboarding is Now Easier With AI
First impressions matter. A poor onboarding process can set the wrong tone – for wealth managers trying to grow their assets under management (AUM) — and for clients who entrust their assets to...
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How Usability Testing Led to 5 Instant UX Fixes
A website can pass or fail usability testing – though it’s usually somewhere in the middle. There’s a difference between: Can they use it? vs. Can they use it, easily? Sometimes research-driven...
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7 Easy Ways You Can Skill Up for AI in 2024
The rise of generative artificial intelligence (AI) has captured minds and imaginations at an astonishingly fast pace. But the skills that businesses will need to put this technology to work in 2024...
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Can An AI Assistant Make Us Faster and More Creative?
Recently, I asked my 16-year-old son if he had heard of ChatGPT (“Um, yeah, dad.”) and I wondered if he was using it at school. He said it helps him generate templates or starting points for essays. I...
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